Zooka EB-1 External Battery

Zooka Sports is pleased to offer a 30 Day Satisfaction Guarantee. We are confident that you will be happy with your Zooka EB-1 External Battery for many years to come but, if for any reason you are dissatisfied, please contact us for instructions on how to return the product directly to Zooka. Returned items must be in good, resellable, "like new" condition with original packaging.

We will be happy to refund the full purchase price of the product but customers are responsible for the return shipping costs to Zooka as well as our original actual shipping costs and 3% processing fees, whether they obtained "free" shipping or not.

IMPORTANT: All order cancellations must be made within 12 hours. After that, your order has already been processed and any cancellations will result in a 3% processing fee deducted from the amount of the refund.

All satisfaction guarantees and warranties, if any, are from the manufacturer only. Pitching Machine Stop DOES NOT warranty products or offer guarantees of any kind. It is the customer's responsibility to contact the manufacturer directly for returns, problems or any warranty issues regarding the product they purchased. Please see our Shipping, Returns & Warranties page for full details about our refund and cancellation policies.

You can contact Zooka Sports using the following methods:

Email: [email protected]
Phone: 425-861-0111
Hours: 10:00am-2:00pm PST Tuesday Only

Zooka EB-1 Batteries SHIP FREE

PLEASE NOTE: During peak seasons, shipping time frames may be substantially longer than the general shipping time frames listed, below. During those peak seasons or anytime we know that shipping may take longer, we do our best to indicate the best estimate on the product page, somewhere between the product price and the Add to Cart button.

No matter where you order a Zooka EB-1 Battery from, NOBODY actually stocks them; they all ship directly from the manufacturer's warehouse located in Redmond, Washington. Therefore, the shipping time frame is exactly the same no matter what website you order from (we hope that it is this one!).

Zooka EB-1 Batteries typically take 2-4 business days to ship from the time you place your order. They ship via FedEx Ground and could take anywhere from a day or two to a week to get to you AFTER being shipped, depending on your proximity to their warehouse. We will notify you of your tracking number the moment we receive it from the manufacturer's warehouse.

Expedited delivery may be available and you can certainly contact us to see what the cost would be for special one day or two day delivery. Be forewarned; it is extremely expensive and generally costs several hundred dollars more and still does not affect the processing time. In other words, it will still take the same time for the warehouse to process the order; it will just get to you faster once it is shipped!

Zooka EB-1 External Battery Owner's Manual