JUGS Sting-Free Dimpled Pitching Machine Baseballs feature a 1 year manufacturer's warranty against damage caused through normal use. JUGS Sports will replace your baseballs, free of charge F.O.B. to its factory in Tualatin, Oregon; provided, however, that upon request, the Buyer shall return the allegedly defective balls to the Company s factory with transportation charges thereon prepaid.
This warranty shall not be effective if the balls have been subject to misuse, negligence or accident, nor if the balls have been repaired or altered outside of our Tualatin factory in any respect which, in our judgment, affects their condition or operation.
IMPORTANT: All order cancellations must be made within 12 hours. After that, your order has already been processed and any cancellations will result in a 3% processing fee deducted from the amount of the refund.
All satisfaction guarantees and warranties, if any, are from the manufacturer only. Pitching Machine Stop DOES NOT warranty products or offer guarantees of any kind. It is the customer's responsibility to contact the manufacturer directly for returns, problems or any warranty issues regarding the product they purchased. Please see our Shipping, Returns & Warranties page for full details about our refund and cancellation policies.
You can contact JUGS Sports using the following methods:
JUGS Sports Contact Us page
Hours: Monday-Friday - 7:00am to 4:00pm PST