JUGS Sports guarantees that the JUGS Pitching Machines are well made; of good materials, and workmanship; and agrees that if, within two years after shipment thereof, any part so guaranteed should fail because of defective material or workmanship in its manufacture, the Company will repair or replace such part, free of charge F.O.B. to its factory in Tualatin, Oregon; provided, however, that upon request, the Buyer shall return the allegedly defective part to the Company s factory with transportation charges thereon prepaid.
Commercial use of any JUGS product automatically limits this warranty to 30 days after date of shipment. This warranty shall not be effective if the equipment has been subject to misuse, negligence or accident, nor if the equipment has been repaired or altered outside of our Tualatin factory in any respect which, in our judgment, affects its condition or operation
NOTE: Because tires and motors are wear items, they will be covered under the warranty as a pro-rated item. For example: If your motor goes out in one year, you will receive 50% off of a new motor.
IMPORTANT: All order cancellations must be made within 12 hours. After that, your order has already been processed and any cancellations will result in a 3% processing fee deducted from the amount of the refund.
All satisfaction guarantees and warranties, if any, are from the manufacturer only. Pitching Machine Stop DOES NOT warranty products or offer guarantees of any kind. It is the customer's responsibility to contact the manufacturer directly for returns, problems or any warranty issues regarding the product they purchased. Please see our Shipping, Returns & Warranties page for full details about our refund and cancellation policies.
You can contact JUGS Sports using the following methods:
JUGS Sports Contact Us page
Phone: 800-547-6843
Hours: Monday-Friday - 7:00am to 4:00pm PST
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