First Pitch Quarterback Warranty and Satisfaction Guarantee
To ensure your satisfaction, the First Pitch Quarterback football machine includes a 10 Day Satisfaction Guarantee. Returned items must be in good, resellable, "like new" condition with original packaging. Unless returning an item that is defective, customers are responsible for the return shipping costs to First Pitch as well as the original actual shipping costs and our payment processing fees (approximately 3%), whether they obtained "free" shipping or not. There is also a 40% restocking fee on all returned items.
First Pitch warrants the operability of your football machine for 5 full years for residential use or for 1 full year for commercial use from the date of purchase. This warranty covers all mechanical and electrical parts against premature wear or failure, electrical malfunction, or accidental damage during reasonable normal use.
If a warranty repair is as simple as a part replacement, First Pitch will send you the new part for free. If the problem is more than something simple and we need to fix it, you will pay the shipping both ways. First Pitch will repair it at no charge within 24 hours.
NOTE: Because tires and motors are wear items, they will be covered under the warranty as a pro-rated item. For example: If your motor goes out in 3 years you will receive 40% off of a new motor.
For full details, please see our Shipping, Returns & Warranties page.