To ensure your satisfaction, the First Pitch Auto Ball Feeder includes a 14 Day Money Back Satisfaction Guarantee. Returned items must be in good, resellable, "like new" condition with original packaging. Unless returning an item that is defective, customers are responsible for the return shipping costs to First Pitch as well as the original actual shipping costs, whether they obtained "free" shipping or not. There is also a 10% restocking fee on all returned items.
First Pitch warrants the operability of your Auto Ball Feeder for 2 full years for residential use or for 1 full year for commercial use from the date of purchase. This warranty covers all mechanical and electrical parts against premature wear or failure, electrical malfunction, or accidental damage during reasonable normal use.
If a warranty repair is as simple as a part replacement, First Pitch will send you the new part for free. If the problem is more than something simple and we need to fix it, you will pay the shipping both ways. First Pitch will repair it at no charge within 24 hours.
For complete details about this website's policies please see our Shipping, Returns and Warranties page.