BATA Auto Feeders are not "free to try" and BATA WILL NOT accept returns of their products unless there is something wrong with them, regardless of the reason. In other words, there is no "satisfaction guarantee" on their products. Any unauthorized returns will be refused and may incur additional charges for return shipping back to you!
BATA 2-YEAR WARRANTY
Every BATA ball feeder is thoroughly inspected and tested before leaving the factory. It is warranted to be free of defects from workmanship and materials for the period of two years from the date of original purchase.
Should any trouble develop during this two year period, the feeder or parts of it, may be returned to the factory, freight prepaid by customer, for inspection and repair or replacement.
If inspection shows that the necessary repairs are due to damage rather than defect, replacement parts and labor would not be covered under the warranty, and standard labor and replacement costs, as well as return freight costs, would be charged to the customer.
It is our standard policy to require that the defective part be returned before a replacement is issued under warranty.
This warranty does not apply where:
- Repairs have been made or attempted by others without authorization.
- Repairs are required because of normal wear and tear.
- The product has been abused, misused, or improperly maintained.
- Alterations have been made to the feeder.
- Non-Commercial products have been used for commercial use.
BATA reserves the right to authorize warranty service or repairs to be done by others. Authorization must be obtained by BATA before any repairs are made or attempted by anyone other than BATA.
Transference of Warranty
The BATA Auto Feeder factory warranty is only transferable if the item is serviced/inspected by BATA at the time of the sale (30 days before or after).
Commercial Use of our Products
BATA products that are not labeled as "Commercial Grade" are not intended for commercial use. There is no warranty for non-commercial products used for commercial purposes.
IMPORTANT: All order cancellations must be made within 12 hours. After that, your order has already been processed and any cancellations will result in a 3% processing fee deducted from the amount of the refund.
All satisfaction guarantees and warranties, if any, are from the manufacturer only. Pitching Machine Stop DOES NOT warranty products or offer guarantees of any kind. It is the customer's responsibility to contact the manufacturer directly for returns, problems or any warranty issues regarding the product they purchased. Please see our Shipping, Returns & Warranties page for full details about our refund and cancellation policies.
You can contact BATA Baseball using the following methods:
Email: [email protected]
Hours: 7:00am-4:30pm PST Mon-Fri